Leadership and Management Masterclass

About This Course

Who Can Attend

This masterclass is ideal for new managers, team leaders, and individuals preparing to step into leadership roles. It is suitable for those who want to strengthen their leadership and management skills to lead teams more effectively.

Benefits to Employers

  • Better leadership leads to higher team morale and increased productivity.
  • Improved communication and delegation skills ensure that teams work more effectively.
  • Conflict management skills reduce the potential for disputes and improve team cohesion.
  • More motivated teams contribute to higher overall performance and reduced turnover.

Benefits to Individuals

  • Gain confidence as a leader and improve your ability to manage and inspire teams.
  • Enhance your communication and feedback skills, making you a more effective manager.
  • Learn to handle difficult situations such as conflicts or resistance to change with ease.
  • Develop your leadership potential, increasing your chances of career advancement.

Course Contents

Leadership Styles

Understanding different leadership styles (transformational, transactional, servant leadership). Identifying your own leadership style and how it impacts team dynamics.

Effective Communication

Building trust and open communication channels with your team. Giving constructive feedback and conducting performance reviews. Role-playing exercise: Handling a difficult conversation with a team member.

Motivation and Delegation

Motivating employees and managing different personality types. Delegation strategies for maximizing team productivity. Activity: Delegating tasks based on team strengths.

Handling Conflict and Change

Techniques for resolving team conflicts and handling resistance to change. Case study: Resolving a real-world workplace conflict.